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 Pipeline Supply Company in Hopkins, Minnesota considers the quality, craftsmanship and beauty of the ROHL product as one of their most profitable assets to their growing showroom. Primarily focusing on high quality faucets and fixtures, Pipeline Supply Company promotes ROHL as one of their top lines as a perfect representation of mix, style, quality, and price points that keep their clients returning to the showroom. The experienced and product savvy, high caliber consultants at Pipeline Supply Company, coupled with the complete confidence they have in ROHL products, make it easy for them to recommend ROHL to their customers. “The style, the feel, the quality and the variety of the ROHL product are often a ‘discovery’ for customers making it fun for Pipeline to be part of that,” says Tom Norris-Norvell, Co-Manager of Pipeline Supply Company. Our product knowledge and attention to the quality of experience our showroom consultants have in the showroom are key ingredients to Pipeline’s success. “Often that experience involves laughter and fun which helps make it an easy decision for the customer to come back again and again!” says Jayna Herges, Co-Manager of Pipeline Supply.
One of the main reasons the co-managers of Pipeline Supply Company feel the showroom is so successful is that their staff has mastered the ability to inspire trust from their customers. This has become another key ingredient to their continued growth and loyal client base. ROHL is an integral part of the ‘trust factor’ for their clients… they can always feel secure that ROHL products are of highest quality and will stand the test of time.
Another great selling tool that the showroom staff values highly about ROHL is the unprecedented display presentation which is created around the ROHL product line. The displays promote physical contact with the faucets, fixtures, shower heads, accessories, etc… and having the customer touch, feel, and actually operate the products is the best and most interactive
way to enhance a sale.
When evaluating the key elements of the success of this showroom, there are three that absolutely come to mind: the quality of the people, the quality of the products they offer and the quality of the presentation of those products. In a nut shell, that is the secret to the success of the Pipeline Supply Company showroom. |
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Irvine, California 92618 
